Login counts tell you who opened the system. To see whether work has moved, pick a task such as purchase approval and measure how many requests are completed through the new workflow.
Find where users get stuck
Observe a few people completing the task and compare what you see with usage data. Low completion rates can point to missing access, a slow workflow, or training that skipped common exceptions.
Fix one recurring barrier and measure again
Choose a problem the team can address, then use the same measurement to see whether completion improves. Record changes in transaction volume or operating conditions so the comparison stays meaningful.
Illustrative photo by Campaign Creators on Unsplash.